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  • Dusit Thani Maldives
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    • Dusit Thani Maldives
    2015年10月10日Sindy Fong Dusit Thani Maldives

    呢個蜜月旅行我地定得好急,好在朋友介紹咗 Wing Wong (sun n sea holiday) 比我,好細心咁解釋比我地聽邊好多酒店的優缺點,最後重幫忙搶咗呢間咁好既酒店最後一間房,真係好多謝佢。成個旅程都好開心,酒店好貼心,一切都好好,管家係機場已經接我地,一路帶我地去唔洗煩。喺等候内陸機個lounge竟然有mini buffet任飲,覺得驚喜。係內陸機果轉flight time 2分鐘前都未有人叫我地,香港人比較心急,衝咗落去。内陸機&船都好快、d人感覺都好安全,只係10分鐘船程都著晒救生衣。內陸機10分鐘再坐船10分鐘終於到達酒店了,都已經當地成12點幾啦,好在無簡再遠D既酒店咋。Welcome drink好好飲,管家好細仔介紹阿屋同酒店設備,間房好舒適,朝早對住個海同網上張想一樣,無走樣。仲有單車同傘,好好。早餐真係超多選擇,好好食,遇到嘅服務人員都好友善。阿Wing介紹嘅泰國餐廳Benjarong d野真係好好食,酒店仲送左個Honeymoon Dinner俾我地。好多謝Wing Wong果時咁有耐心為我地解釋及推介呢間,內陸機機程較短,夜機嚟真係舒服d。睇相吧~

  • 2015年05月19日To compliment - Emily Chan

    Dear Sir/Madam,

    I'd like to compliment Emily Chan for the excellent service she provided me for my recent trip to Maldives.

    This is the first time my husband and I visited Maldives. When I called your company's hotline, Miss Chan has walked me through a wide selection of hotels on offer. Her product knowledge is superb. I am a frequent traveller and I have come across many travel agents in the past. Miss Chan's professionalism and attention to customer's needs has far exceeded my expectations. I'd like to make a special note about her patience as I have made numerous requests back and forth as I planned for the trip. What is most impressive is that when I unfortunately had a rib fraction which refrained me from travelling, Miss Chan initiated to call the hotel to postpone my booking for a week, without prompting. Her consideration is the most helpful especially when I was in a stressful situation like this.

    Miss Chan's commitment to excellent customer service is to be highly applauded. Please help me extend my heartiest thanks to Miss Chan. Thank you.

    Sincerely yours,

    C. Yu

  • 2015年05月19日To compliment - Emily Chan

    Dear Sir/Madam,

    I'd like to compliment Emily Chan for the excellent service she provided me for my recent trip to Maldives.

    This is the first time my husband and I visited Maldives. When I called your company's hotline, Miss Chan has walked me through a wide selection of hotels on offer. Her product knowledge is superb. I am a frequent traveller and I have come across many travel agents in the past. Miss Chan's professionalism and attention to customer's needs has far exceeded my expectations. I'd like to make a special note about her patience as I have made numerous requests back and forth as I planned for the trip. What is most impressive is that when I unfortunately had a rib fraction which refrained me from travelling, Miss Chan initiated to call the hotel to postpone my booking for a week, without prompting. Her consideration is the most helpful especially when I was in a stressful situation like this.

    Miss Chan's commitment to excellent customer service is to be highly applauded. Please help me extend my heartiest thanks to Miss Chan. Thank you.

    Sincerely yours,

    C. Yu

  • 2014年03月26日Excellent Service - Highly recommended Taky by Mila Yeung Velassaru

    Billy and Danny,

    I just wanted to send you an email to tell you how satisfied I am with the excellent customer service that was provided to me by Taky Chung at your company.

    I am in Canada and I took the risk of booking a trip through your travel company because I was told that Hong Kong travel companies are reliable. When I first called your company Taky was helpful by providing me different resort quotes and making suggestions to me regarding resorts. Despite never heard of your company, my experience with Taky over the phone was good and I decided to booked an trip to Maldives at Velassaru for May 25 to May 29, 2014.

    However, I was extremely dissatisfied when we were quoted for a full board at the resort for HKD $16,980 plus taxes for a room over water with pool, but once we transferred the money to your company, we were then informed that the room is not available and I must upgrade by paying an additional $4,400 while loosing the full board to breakfast only. I was very dissatisfied with the process the transaction took place because there is no reason to provide customers a quote/your promise that a room is available when it is not.

    However, after speaking to Taky over the phone, he informed me that there was a miscommunication on email, and that he willing to take responsibility of the miscommunication. He managed to make arrangements to accommodate all my needs. In addition, I was also very pleased to find that he took the initiative to speak to his manager, prior to me calling, to see how he could improve for next time. Someone that is willing to take responsibility and initiative to fix a problem is the key to repeat business and return customers due to excellent service. I can assure you that with this experience I will be recommending your company to my friends and family who are looking to book at trip in Hong Kong.

    Again thank you for your help in this matter.

    Mila Yeung


    "Coming together is a beginning; Keeping together is progress;
    Working together is Success! " - Henry Ford

  • 2014年03月26日Dusit Thani, Maldives Honeymoon (Dec) by Tammy & Josh Dusit Thani Maldives

    Hi Wing,

    We had a great trip at Dusit Thani Maldives last Dec! We arrived very late our first night at the hotel. We like our room! We enjoy the beautiful ocean, sound and the sunset views from the big pool in our room.

    We joined the snorkeling tour on the second day and the sunset fishing tour on the fourth day during our trip. Ourbutler drove us to the beach and we could go snorkeling from there every afternoon. Although we didn't have any luck seeing sea turtles, we saw a rich variety of fishes and coral reef!!

    We had breakfast at the Market restaurant and we like their papayasjuice. We are glad that you had advised not to join the meal plan as there are superb food and great variety of choice on the menu we could choose from. We tried Benjarong Thai restaurant on the second night, it was great!! We had our honeymoon dinner the third night and had our Emperor fish caught in sunset fishing tour for our last dinner at Maldives the fourth night at the Sea Grill restaurant, and it was all yummy!!!

    Dusit Thani is a beautiful hotel with great service. They arranged us a late afternoon flight back to male on the last day and took us for some sightseeing at Male in the evening before our flight back to HK around midnight.

    Thank you very much for your professionalism and excellent service and helping us to arrange a wonderful honeymoon in an amazing hotel in a beautiful place!! We are very happy that we could have such a wonderful time soon after our wedding in HK!!

    cheers,
    Tammy & Josh

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